Welcome to Worldwide Biggies Customer Service Center

The fastest way to report an issue is by submitting a help desk ticket below. You can also leave a detailed message toll free at 888.348.5751.

Customer service hours are 11:00 a.m. - 8 p.m. EST, Monday through Friday. Our policy is if a ticket is in by 11 a.m., we will respond by 5 p.m. If a ticket is in by 5 p.m., we will respond by 11 a.m. the following day.

Before you contact us, we recommend you take a look at the FAQs and Message Boards, where you can find fast and simple answers to common issues.